Terms of Service

Last Updated: October 31, 2025

Welcome to tdscity.com. These Terms of Service ("Terms") govern your access to and use of our real estate CRM software, website, and related services (collectively, the "Service"). Please read these Terms carefully before using our Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party.

2. Subscriptions and Plans

Our Service is billed on a subscription basis. You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the subscription plan you select.

• Free (Starter) Plan: This plan is free of charge and includes a limited set of features. We reserve the right to modify or terminate the Free Plan at any time.
• Paid Plans (Basic, Pro, Enterprise): These plans provide access to additional features and are subject to the fees associated with the selected plan.

3. Payments and Refunds

All subscription fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, such as GST, which shall be added to the fee at the prevailing rate.

A valid payment method is required to process the payment for your subscription. By submitting such payment information, you automatically authorize tdscity.com to charge all subscription fees incurred through your account to any such payment instruments.

Please refer to our Refund Policy for details on eligibility and how to request a refund.

4. Use of the Service

You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
• To transmit, or procure the sending of, any "junk mail", "chain letter", "spam", or any other similar solicitation.
• To impersonate or attempt to impersonate tdscity.com, a company employee, another user, or any other person or entity.

5. Your Data

You retain all ownership rights to the data, information, and content you upload to the Service ("Your Data"). We do not claim any ownership over Your Data.

We will use Your Data to provide, maintain, and improve the Service. We will not share Your Data with any third party, except as required by law or as described in our Privacy Policy.

6. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or cancel your subscription.

7. Limitation of Liability

In no event shall tdscity.com, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Us

If you have any questions about these Terms, please contact us at support@tdscity.com.